天梭的維修品質令人無言 - 手錶
By Edith
at 2015-08-24T21:37
at 2015-08-24T21:37
Table of Contents
前陣子因為天白瓷錶的錶圈刮傷了
所以請鐘錶行協助向天梭總公司調零件,等了一個多月
終於換了錶圈
但換回來的錶圈有嚴重色差
完全不是陶瓷白,是很暗很暗的顏色,接近灰色,一圈非常突兀
與錶面與錶帶的陶瓷色差非常大
今日詢問天梭總公司的解釋是
剛出來的陶瓷比較黑,帶了兩三個月後就會變白色了
我聽了一愣一愣但無法說服自己
再說既然商品還沒成色,為何還要發料出來惹人爭議
請專業的大家協助確認,陶瓷的特性是否真會變色?
還有鐘錶行再三強調,原廠發出來的零件,是不能再退貨的
就算是不良品也一樣,還說陶瓷會變色的問題 雷達也會有
有這種事嗎? 我該不該等這兩三個月?
明天還會再打一通電話跟總公司溝通一下,只是想要瞭解各位專業的說法先,感謝。
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